Frequently Asked Questions
What are the benefits of Tallow?
Tallow is packed with stearic and oleic acids, both of which are naturally found in the outer layer of our skin. Oleic acid helps essential nutrients penetrate deeply, while stearic acid boosts skin elasticity and supports repair. Due to its natural composition, tallow is an ideal choice for sensitive or troubled skin, offering relief for conditions like eczema, psoriasis, and acne. The vitamins and antioxidants in tallow promote collagen production, helping to reduce the appearance of wrinkles and fine lines over time, leaving skin healthier and more youthful.
Why does your tallow vary in texture and color?
Our tallow is handmade, using unrefined ingredients. This means that you will see slight fluctuations in color and texture overall. Every cow's fat is going to be a little different, and every batch of tallow balms will be either firmer or softer depending on the ratio of stearic acid to other fatty acids present in the tallow.
Why isn’t my tallow balm as fluffy as I expected?
We are sorry that you are not satisfied with the texture of your balm! When it left our facility it was creamy and light. Sometimes tallow balm can encounter very high or low temperatures during mailing, which can cause change the texture of the balm. Your balm is still good and safe to use, and simply rubbing it vigorously between your hands will warm it, or you can melt it again in the oven without the lid on warm to soften it up again. Please contact us if these solutions don't work for your jar.
Does your tallow balm smell beefy?
We pride ourselves on creating an unscented tallow balm that is not beefy or unpleasant-smelling. We have developed careful methods of processing our beef fat so that you will only sense the slightest, buttery aroma when you open the jar. As soon as it goes on your skin, the aroma will disappear.
Do your products go bad?
We have placed a little symbol on the side of your jar that will show the recommended "discard by" date. It may say "6M" or "12M" which means 6 or 12 months. This is a safety recommendation, but of course many products are completely fine for longer than that. Go by smell and appearance first. Our tallow balms should be good for at least 1 year (and usually much longer!). Make sure your hands are clean before each use and store it out of direct sunlight.
I think my skin reacted to your product.
Reactions to our products are rare, but if you find yourself in that position, please discontinue use of the product and be sure to contact a healthcare professional, and definitely let us know. We would love to help you find a solution. All of our products are made with very high quality, organic ingredients and essential oils, but some people may find that their skin is still sensitive to some of these ingredients.
Is your tallow balm greasy?
Our tallow balm is not greasy. It absorbs into your skin very quickly to provide wonderful and nourishing vitamins and minerals. If you find that your skin is slow to absorb it, you may try applying right after a shower, when your pores have been opened and are much more ready to receive moisture.
How do I re-whip a melted tallow balm?
If your box got left in a hot mail truck or in your mail box for a while, it may have melted and lost the lightness and air it once had! Luckily you can easily amend this. Simply scoop your balm into a oven-proof bowl, melt over low heat in the oven or a double boiler, and then allow it to come to room temperature, and re-whip with a hand mixer.
How do you ensure cleanliness in your products?
We take cleanliness and quality very seriously at Halalow to ensure that every tallow product is safe, pure, and handcrafted with care. While our products are made in a home kitchen and are not evaluated by the FDA, we follow strict hygiene and safety practices, including:
❈ Sanitized Workspace – We thoroughly clean and disinfect all surfaces, tools, and equipment before and after every batch using food-safe sanitizers.
❈ Proper Handling – We wear gloves when necessary, wash hands frequently, and handle each ingredient with care to prevent cross-contamination.
❈ Dedicated Equipment – We use separate utensils and containers for different ingredients to avoid cross-contact with allergens or contaminants.
❈ Small-Batch Production – Our products are made in small batches to ensure freshness, quality control, and attention to detail in every single balm, butter, and cream.
❈ High-Quality Ingredients – We source only the purest, natural ingredients, ensuring they are free from harmful additives, synthetic chemicals, or preservatives.
Your trust means everything to us, and we are committed to providing clean, high-quality tallow products for you and your family.
Still have Questions?
We are sorry if these responses didn't help! We are glad to help you come to a solution. Please email the owner at: itshalalow@gmail.com or fill our the form below and we will be in touch shortly!